Leaving already? Alright then! Simply tap the profile icon in the top left corner, and tap on Settings (the gear icon) > Account >Delete Account. Deleting your account will permanently and irreversibly erase all your matches, chats, profile information, and settings. Please note that once deleted, you won't be able to log in to this account again.
Remember, deleting the app does not delete your account! If you're subscribed to the Premium plan, make sure to cancel it in your Apple or Google account, as deleting your account does not automatically cancel your subscription.
If you want to take a break without losing your matches and conversations, consider freezing your profile. This way, all your data stays in the app for your return, but your profile remains hidden. You can freeze your account in Settings > Account > Freeze and Hide My Account.
If you don't have access to the app and wish to delete your account, an alternative method is available via email. Simply send a request to our support team at privacy@surgeapp.com with the subject line “Account Deletion Request”. Ensure that you use the email address linked to your account for verification purposes. Our support team will assist you through the account deletion process, prioritizing the security of your request.